executive coaching & career transition

Our Positive Interaction communication skills program provides participants with a solid foundation in communication techniques for use in a broad range of business and workplace situations.

The Positive Interaction program has been built around the most powerful elements from our other HR Development programs.

It is a means of efficiently imparting a variety of effective communication practices.

The program can be delivered through individual coaching sessions or group workshop sessions. Participants are trained in the use of techniques for interpreting situations and interacting effectively.

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Fundamentals of effective communication

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Listening & questioning - the do's and don'ts

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Body language - facts and myths 

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Interacting assertively - what it is and what is isn't

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Managing difference - handling conflict constructively

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Common communication problems - how to change the patterns

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Knowing how to be effective versus just being right

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Recognising and building on the more subtle elements of communication

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Assessing and adapting to needs of different situations

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More positive understanding of the role and impact of communication

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Understanding of key principles to guide continuous improvement